Love's Travel Stops & Country Stores Systems Analyst - Inventory in Oklahoma City, Oklahoma
Req ID: 255296
BASIC PURPOSE : The Business Systems Analyst is to research problems, plan solutions and implement solution to ensure the stable operation of Love’s store technology infrastructure and the inventory application. This includes interacting with software engineers, systems administrators, project managers, store employees and vendors to ensure that the software is performing as expected. This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve system issues to maximize the benefit of Love’s IT systems.
Meet with decision makers, systems owners, and end users to identify and resolve business systems issues
Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
Assist in the deployment of new applications and enhancements to existing applications
Coordinate and perform in-depth tests, including unit testing, functional testing and user acceptance testing
Provide orientation and training to end users for all modified and new systems
Responsible for working with store personnel to answer system related questions and troubleshoot system issues
Critical thinker who can think “outside” the box with regards to solving business issues
Document all processes, changes, and solutions
Participate in the on-call rotation (normally one week per month)
Other duties assigned as needed
EDUCATION AND EXPERIENCE:
Bachelor’s degree preferred or equivalent experience
Experience in the design and implementation of software and hardware solutions, systems, or products
Experience with retail applications (Inventory, Point of Sale, Payments, etc.) preferred
Working technical knowledge of MS SQL preferred
QA/Testing experience preferred
Experience in data analysis and reporting preferred
Knowledge of retail systems preferred
Knowledge of EDI business process is a plus
SKILLS AND PHYSICAL DEMANDS:
Ability to manage 200+ emails per day
Ability to communicate ideas in both technical and user-friendly language
Proven analytical and creative problem-solving abilities
Excellent verbal and written communication skills
Knowledge of Microsoft products and tool
Typical Physical Demands:
Requires prolonged sitting, some bending and stooping.
Requires normal range of hearing and vision.
Manual dexterity sufficient to operate a computer keyboard and calculator.
Occasional lifting up to 25 pounds.
Job Function(s): Information Technology
Clean Places, Friendly Faces. It's been the guiding principle at Love's for more than 50 years, and it's leading us into the future. We're passionate about serving drivers with clean, modern facilities stocked with plenty of fuel, food and supplies. Love's has two primary kinds of stores. Our 'Country Stores' are fueling stations with a convenience store attached. The larger ' Travel Stops' are located on interstate highways and offer additional amenities such as food from popular restaurant chains, trucking supplies, showers and more.
Loves is an Equal Opportunity employer – M/F/Vets/Disabled.